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Terms & Conditions

 

This page concerns you as the purchaser and how your personal information are secured when ordering from Playtype.com and Playtype ApS. Read here also about payment methods, our pricing, and VAT charges. Finally, you also find info about shipping/delivery and our return policy, warranties force majeures and much more. We advise you to read this carefully before purchasing Playtype™ fonts.

REVISED FEBRUARY 2012

 

Goods and services are sold by Playtype Aps under the following General Terms and Conditions of Business unless otherwise expressly agreed in writing by Playtype Aps.

Definitions

“Vendor” means Playtype Aps
“Purchaser” means the person, company or similar legal entity, who makes a purchase of Playtype font software or other goods from Playtype.com or the Playtype™ Concept Store at Værnedamsvej 6 in Copenhagen.
“Goods” means the font software, accessories, garments or other products sold by Playtype.

General

These terms form part of any purchase of goods from Playtype Aps. They are displayed and agreed to on Playtype.com as part of the purchasing process online and sent to the Purchaser as a link. When purchasing directly from Playtype ApS and not on playtype.com, they are sent as a separate document to the Purchaser’s e-mail as part of the purchasing process.

Ordering

When placing an order for font software on Playtype.com, the purchaser agrees to comply with the Playtype EULA (End-User License Agreement). When placing an order for font software or through a consultant at Playtype ApS or e-Types A/S, compliance with the EULA and Terms & Conditions must be confirmed in writing or they will automatically apply when the payment transaction is made.

Payment

All purchases on Playtype.com must be paid by one of the available payment methods mentioned below. Purchases made directly from Playtype ApS or e-Types A/S will be invoiced directly to the Purchaser from Playtype ApS. When paying an invoice from Playtype ApS, the Purchaser agrees to comply with the Playtype EULA (End-User License Agreement) as well as the Playtype Terms & Conditions.

Payment Methods

Playtype.com accepts payment by the credit or debit cards:
Dankort, VISADankort, MasterCard, VISA and AMEX issued both in Denmark and internationally. The money will be withdrawn from the purchaser’s account within one week from the transaction.

Playtype.com furthermore accepts payments by PayPal. The money will be claimed within one week from the transaction.

Prices

All prices on Playtype.com are shown in EUR. Prices in the concept store are shown in DKK. VAT of 25 % is added to the prices according to Danish law. Companies residing within the EU may have the VAT refunded by their local tax authorities according to the procedures and regulations in the country in which they reside. Prices do not include credit card charges. The current credit card charges will always appear on the receipt, but presently they are as follows: 

Payment charges

Credit card charges:
Danish credit cards (Dankort, Visa/Dankort and e-dankort): No surcharge.
Mastercard, Visa, AMEX: 1.25 % of the total purchase.

International credit cards: MasterCard, Visa: 5.75 % of the total purchase.
The charge to the purchaser’s credit card will never exceed NETS' (former PBS - see pbs.dk for further information) charges, and the full amount goes to NETS. Playtype ApS does not profit from these charges.

When paying by PayPal, a charge of 3.6 % of the total purchase is added to the purchase.

Security

General NETS terms apply.
If the purchaser pays by credit card he will always be protected against fraud. The purchaser always has the opportunity to decline payment, when receiving the statement of account. The payment for your purchase will not be drawn from your account, until the font software has been downloaded from Playtype.com, and it is impossible to draw a larger amount from your account than the one, you have approved in your order.

For PayPal payments, general PayPal security terms apply.

Protection of your personal data

Any personal information requested will be used only to process the purchaser's order or provide support and information about new releases. Under no circumstances will your personal information be given away or sold to third parties. Playtype ApS is committed to protect the all personal data and extensive security measures and processes are taken to protect personal data from unauthorized access, use or exposure. When we transfer confidential information (e.g. a credit card number) via Internet, it is protected by encryption and the security protocol SSL (Secure Socket Layer). Playtype.com never saves credit card numbers.

Shipping/Delivery

If the fonts are downloaded digitally from Playtype.com, there is no shipping costs/time. The fonts are available for immediate download, and an email with links for licence confirmation, receipt, End User License Agreement as well as a link for future download will automatically be sent to the Purchaser and Licensee within a few hours. If the e-mail is not received within 24 hrs, please contact Playtype Support.

If fonts are purchased through Playtype ApS or e-Types A/S – and not from Playtype.com - the font software is manually sent to the Purchaser’s e-mail along with the End User Licence Agreement, a licence confirmation and the Playtype Terms & Conditions. Playtype ApS or e-Types A/S may charge a handling fee for processing and sending the order manually.

Return policy

It is not possible to return the font software purchased.

As regards physical items sold in the concept store, Danish Law applies. This means that goods may be returned according to the store’s return policy. The return policy for gods other than font software is: Goods other than font software may be retuned within 14 days from the day of purchase under the conditions that they are undamaged, unused and returned in undamaged original packaging. If so, the goods will be exchanged for a different purchase at the same price. Purchases will not be refunded.

Sufficient information to be provided

Playtype ApS does not supply any information on the use of regular objects such as t-shirts, coffee cups, posters or other items that must be regarded as normal items where mode of usage is common knowledge. As regards font software, information on how to download and install font software will be supplied under Technical Details and further information will be continuously added and updated on playtype.com under FAQ (Frequently Asked Questions).

Right of cancellation

The purchaser cannot withdraw from a purchase once he has downloaded the font software. Playtype services start the instance downloading of font software from playtype.com has commenced, and the right to reverse purchase is lost unless the items are defected. If this happens, please contact Playtype Support. If the items cannot be mended or substituted, the payment will be returned.

Limitation of Liability

Playtype ApS shall not be liable for any injury, damage, any direct or indirect financial or economic loss, loss of profits, legal costs or any other cost injury or damage whatsoever as the result of the use, installation, dispersion or communication of the goods supplied by Playtype ApS. Playtype is not liable for any viruses, bugs, errors, or similar.
Playtype ApS’ liability to pay any kind of damages under Danish law is in all circumstances limited to the price paid for the goods supplied.

Warranty

Each of the parties warrants that it has the power to enter into this agreement and has obtained all necessary resolutions and approvals to do so.

Force Majeure

Playtype ApS shall not be liable for any failure to meet any obligation to the Vendor to the extent that such failure is caused by or arises from force majeure. Such failures shall not be regarded as a breach of contract whether they arise from natural causes or human agency. Force majeure is defined as: Any event or circumstance beyond the control of the vendor. Such events include, but are not limited to, strikes, shortage of materials or delays in manufacturing, riots, fire, floods, other natural disasters, war, breakdowns and loss or delay at sea.

Venue and choice of law

Playtype ApS is a company based in Denmark. Any dispute arising from the selling and purchasing of goods at Playtype.com, from the Playtype concept store, from e-Types' or Playtypes' consultants or from these terms and conditions shall be settled according to Danish law and at Playtype ApS’ venue in Denmark.

Links

The website playtype.com may contain links to other websites beyond our control. playtype.com cannot take responsibility for any of the linked websites or their contents. We exclusively offer these links as additional information.

The contents of this website are the exclusive property of Playtype ApS.

Contact Information

Playtype Aps
Vesterbrogade 80B, 1.
1620 Copenhagen V
Denmark
fontsupport@playtype.com
Telephone: +45 33 25 45 00

 

Playtype Concept Store visiting address:
Værnedamsvej 6
Copenhagen V